Episode Number 90Mack Fogelson on Evolving Roles

Mack is the Founder and CEO of Mack Web, an online community and brand building company. She is a proud blogger for Moz, Conductor, and has been a speaker at MozCon, SearchLove, and other top industry conferences. Mack’s passion is growing a remarkable company, an exceptional team, and making a difference in the businesses we serve. Mack has an M.A. in English, is crazy about her family, and may be an avid Justin Timberlake fan. We couldn’t wait to chat with Mack!

Show Notes

An English major. A Justin Timberlake fan. And a savvy digital marketer and business owner. How does Mack Fogelson get it all done? Her team at Mack Web includes the in-person team at the office as well as virtual team members. As such, they rely on Google Hangouts, Skype, and HipChat to stay connected.

How has Mack’s role changed over the past 11 years? In the beginning, Mack was it. Once she got some clients, she started adding freelancers. Fast forward to today… With a growing business and family, Mack has transitioned into a more focused CEO role for her team of eight, dedicating most of her time to speaking, blogging, and being the Mack Web evangelist. She still works to find ways to be involved in client work without getting “lost in the weeds."

What Are the 3 Apps Mack Can’t Live Without? Reading! She spends at least an hour reading via Pocket, where you can Buffer things for social sharing (these two apps work in tandem for her). She also can’t live without Evernote.

Shout-outs and Shameless Plugs! Nick plugged his upcoming, nationally ranked digital marketing conference, the Social Brand Forum, featuring many past Work Talk Show guests. Get a special rate using promo code worktalk. He also have a shout to listener Jesse Bouman while DJ plugged his new podcast, Living Your Passion. Mack closed the show by inviting us to sign up for email at her blog. There you can also find a free ebook The Truly Monumental Guide to Building Online Communities.

Finally, as always, we gave a shout to our tireless Chief Technical Officer Jess Ostroff at Don’t Panic Management.

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Until next week, we'll see you on the Internet!